Support

Contact Us

We're here to help suppliers and customers. Reach us through WhatsApp for the fastest response, or drop us an email for detailed queries.

📍 Based in Assam, India · Serving suppliers across India

✉️

thoibatrader@gmail.com

For account issues, billing, or detailed queries. We reply within 24 hours.

✉ Send Email →

💬

+91 8473804022

Fastest way to reach us. Available during business hours for quick support.

💬 Chat on WhatsApp →

Support Hours

Our team is available during the following hours (IST — Indian Standard Time):

Monday – Friday	9:00 AM – 7:00 PM IST
Saturday	10:00 AM – 5:00 PM IST
Sunday & Public Holidays	Closed (WhatsApp only)

      📌 WhatsApp messages sent outside business hours will be replied to on the next working day.
    

What Can We Help With?

You can reach out to us for:

Setting up or managing your supplier catalogue
Account login or password reset issues
Product listing or image upload problems
Order and WhatsApp notification queries
Data deletion or account removal requests
General feedback or partnership enquiries

About ShopSupplier

ShopSupplier is a digital catalogue platform operated under thoibatrader.com, built for suppliers across India. We help you create Google-indexed product catalogues so customers can find and order from you directly via WhatsApp.

ShopSupplier is not affiliated with or endorsed by WhatsApp™ or Meta Platforms, Inc.